Technical Help/Browser Help
From BCC WIKI
Contents |
[edit] Supported Web Browsers
In order to use accessBCC and eLearningBCC you must be using a compatible web browser. If you are using a web browser that is not compatible you may experience problems while using both accessBCC and eLearningBCC.
If you do not know what internet browser you are using simply click on the browsers Help menu and then on the About menu option. If the about menu is not displayed on your screen simply press the Alt key on you keyboard to display the menu.
[edit] PC
Use the chart below to ensure that you are using a web browser is supported under accessBCC and eLearningBCC.
NOTE We highly recommend that you download and install the Mozilla Firefox web browser. This browser has been found to work best in both accessBCC and eLearningBCC. You can download a free copy of Mozilla Firefox at http://www.getfirefox.com
| Windows 2000/XP | Windows Vista | Linux | ||
|---|---|---|---|---|
 | Mozilla Firefox 3.0 |  | |
|
| | Mozilla Firefox 2.0 | | |
|
| | Mozilla Firefox 1.x |  | |
|
| | Mozilla Firefox 0.x | | |
|
 | Netscape Navigator 9 | | |
|
 | Internet Explorer 8 | | |
|
| | Internet Explorer 7 | | |
|
 | Internet Explorer 6 | | |
|
| | Internet Explorer 5 | | |
|
 | MSN Explorer | | |
|
 | Internet Explorer Inside AOL | | |
|
 | Google Chrome | | |
|
[edit] MAC
| OSX | ||
|---|---|---|
| | Mozilla Firefox 3.0 |
|
| | Mozilla Firefox 2.0 |
|
 | Safari |
|
| | Netscape Navigator 9 |
|
| | Internet Explorer |
|
[edit] AOL Customers
The version of Internet Explorer that is built into the AOL software is not compatible with accessBCC and eLearningBCC. In order to use these services you must use a web browser that is not built into the AOL software. Please read the step by step instructions below for more information on how to do this.
NOTE Please be sure that you have one of the Supported Web Browsers installed on your computer.
[edit] Launching a Web Browser
- Sign In to AOL
- Minimize the AOL Software
- Open Mozilla Firefox or any of the other Supported Web Browsers that you have installed on your computer.
[edit] NetZero Customers
If you are a NetZero subscriber and you have the NetZero software installed on your computer you must download and install Mozilla Firefox http://www.getfirefox.com
NOTE In order to be able to access your eLearningBCC classes you must change some settings on your computer. Step by step instructions that will walk you through this process are available by Clicking Here
